Inspiring Women in Law: A Conversation with Sandra Monroy, In-House Legal Counsel at UBER Mexico

«True strength lies not in what we can achieve alone, but in the connections we forge and the barriers we break together»
 

In an enlightening conversation with Sandra Monroy, Legal Director at Uber Mexico and a trailblazer in the telecommunications and technology sectors, Latin Counsel explores the remarkable journey of a woman who has not only navigated a male-dominated industry but has also become a powerful advocate for diversity, equity, and inclusion.

With over 24 years of experience and a distinguished background that includes key roles at CenturyLink and Baker & McKenzie, Sandra’s insights reflect a commitment to justice fueled by personal experiences and professional resilience.

Her academic pedigree, featuring a law degree from the University of Los Andes in Colombia and an LLM from Northwestern University, complements her extensive career and numerous accolades, including recognition as one of Latin America’s most influential lawyers. As we delve into her experiences, challenges, and triumphs, this interview highlights the impact Sandra continues to have in shaping a more equitable future in the legal profession. Join us as we uncover the wisdom behind her journey and the inspiration she offers to aspiring women in law.

Latin Counsel: Can you share what initially inspired you to pursue a career in law?

Sandra Monroy: My desire to pursue law was deeply personal. When I was just 12 years old, I lost my older brother in a tragic car accident. The drunk driver who caused the crash was never held accountable because, at that time, my family couldn’t afford a lawyer. The state-appointed attorney did not provide the necessary representation, and we were left without compensation or justice. This experience fueled my commitment to becoming a lawyer, so I could fight for justice and ensure that others never had to face the same injustice my family did. Over time, my journey in law has evolved from defending individuals to advocating for systemic changes that promote greater equity and justice.

Latin Counsel: If you hadn’t pursued a career in law, what other profession do you think you would have chosen?

Sandra Monroy: If I hadn’t chosen law, I believe I would have been involved in a field that focuses on social change, such as public policy or international development. However, I find that law gives me the most powerful tools to create meaningful change. It allows me to not only advocate for those who cannot represent themselves but also to push for larger reforms and policies that can positively impact entire communities. I see law as a gateway to not only defend rights but to shape the future.

Latin Counsel: Throughout your career, you’ve worked in various countries and legal systems. How has this international exposure influenced your legal perspective?

Sandra Monroy: Working in different countries and legal systems has truly shaped my perspective in a way I couldn’t have imagined at the start of my career. For example, when I was 25 and moved from Bogotá to Bucaramanga to become the Legal Vice President of a telecommunications company, I had to quickly adapt to different legal and cultural norms. Later, when I joined Uber in Mexico, I faced a whole new set of challenges in navigating diverse legal environments. Every international experience taught me how important it is to be flexible and adaptable, and that understanding the culture of a place is key to working together effectively and achieving shared goals.
I’ve come to realize that challenges often open doors to new opportunities, and the best solutions are born from working with people from all walks of life. The different legal frameworks I’ve worked with, while at times complex, have been incredibly rewarding to learn and have shaped my approach to problem-solving.
One of the most valuable things I’ve learned throughout my journey is the power of networking. Building relationships in each of the countries I’ve worked in has been essential for creating win-win agreements. Over time, these connections have expanded beyond geographical boundaries, providing opportunities to collaborate in new ways. Connecting with law firms from various regions and tapping into their expertise has also been a crucial part of my success. I’ve realized that it’s not just about knowing the law; it’s about building relationships, learning from others, and growing together. This collaborative approach has been key in helping me navigate different markets and continue to evolve in my career.

Latin Counsel: What were some of the biggest challenges you faced as a woman in the male-dominated fields of telecommunications and technology, and how did you overcome them?

Sandra Monroy: The biggest challenges I faced as a woman in technology were the stereotypes, biases, and disparities in pay. I was once congratulated for "thinking like a man" and advised to wear glasses to appear older, just to be taken seriously in a managerial role. I also experienced harassment as a young woman, which was deeply isolating. These experiences taught me the importance of resilience and finding strength in the face of adversity. I chose to use these challenges to fuel my ambition rather than let them hold me back. Over time, I made it my mission to empower other women in the workplace, ensuring that they felt supported and valued.

Latin Counsel: You have received numerous accolades for your work in law. Which achievement are you most proud of, and why?

Sandra Monroy: I am most proud of the recognition I received as Best Litigation Manager in Latin America by LACCA in 2019. It wasn’t just an individual accolade; it reflected the efforts of an entire team working together under challenging circumstances.
I am particularly proud of this achievement because I am the only woman to have received this recognition to date. However, I certainly don’t want to be the last. My hope is that this recognition opens the door for other women to attain this kind of acknowledgment, especially in fields like litigation, which has traditionally been dominated by men. By paving the way for more women in this space, I believe others can be inspired to reach new heights and challenge the status quo.

Latin Counsel: How do you approach leadership within your legal teams, especially in promoting diversity and inclusion?

Sandra Monroy: My approach to leadership is rooted in fostering an environment of inclusivity and empowerment. I believe that diverse teams are stronger and more innovative, and I strive to lead by example by supporting and mentoring women and people from diverse backgrounds inside and outside Uber. In my role as Legal Director at Uber, I’ve made it a priority to mentor the women in my team, creating a space where they feel comfortable sharing their ideas and expressing their opinions. I encourage open communication, transparency, and a collaborative approach to problem-solving. As leaders, we must be role models for others, showing them the importance of supporting one another, breaking down stereotypes, and creating an environment where everyone can thrive.
Uber’s recognition as a "Best Place to Work for Women" in recent years reflects its commitment to diversity. We make sure all employees receive proper training, set measurable diversity goals, and personally , I encourage my team to actively participate in Employee Resource Groups like "Women at Uber" and "Pride (LGTBQI+) at Uber". Additionally, my team plays a significant role in initiatives like our "Pro Bono Legal Week" and partnerships with organizations like Casa Frida, supporting communities in Mexico.
Leadership is also about empathy—checking in on my team’s well-being and providing development opportunities that contribute to both personal and professional growth. Through these efforts, we’ve built a strong, high-performing, and inclusive team that’s made a meaningful impact both inside and outside the company.

Latin Counsel: Can you discuss a particular case or project that significantly impacted your career?

Sandra Monroy: One of the most impactful moments in my career was when Uber faced legal challenges in Colombia, leading to the company’s temporary closure in 2019. It was a chaotic and uncertain time where we had to navigate through complex legal and regulatory obstacles with no clear path forward. The stakes were high, and the future of Uber in Colombia was at risk.
In the face of this crisis, I had to make difficult decisions and guide my team through an incredibly stressful period. What stood out the most during this time was the power of resilience and leadership under pressure. I learned how collaboration and trust within a team can turn even the most daunting challenges into opportunities for innovation and growth.
This experience significantly shaped my career—it not only made me a stronger lawyer but also a more confident leader. I came to deeply appreciate the importance of perseverance and adaptability in times of uncertainty. More importantly, it reinforced the value of teamwork and how working together can help overcome seemingly insurmountable obstacles.

Latin Counsel: What advice would you give to young women aspiring to enter the legal profession today?

Sandra Monroy: My advice would be to embrace your unique strengths and to never let anyone make you feel that you are less capable because of your gender. The legal profession can be challenging, but it is also one of the most impactful fields in which you can make a real difference. Don’t be afraid to speak up, seek mentorship, and challenge the status quo. Remember that your voice matters and that your ideas can change the world. Find a mentor who inspires you, but also remember to mentor others. By lifting each other up, we create a stronger, more inclusive legal community.

Latin Counsel: How do you stay current with the evolving legal landscape, especially in technology and telecommunications?

Sandra Monroy: Staying current in such a fast-paced field is essential, and I make it a priority to continuously engage with new developments. I follow legal publications, attend industry conferences, and maintain a strong network of colleagues who are experts in various areas of law. I also leverage artificial intelligence tools and stay informed about global regulatory and political trends. At Uber, the legal landscape is constantly evolving, particularly in technology, so I ensure that my team and I are always ahead of the curve in understanding new regulations and emerging trends. I also believe in the value of lifelong learning, whether through formal education or informal learning from colleagues and professional networks.

Latin Counsel: Do rankings from sources like Legal 500 or Chambers influence your decision to collaborate with certain law firms? Do their diversity metrics also impact your decision?

Sandra Monroy: While rankings can be helpful in understanding a firm’s reputation, my decision to collaborate with a law firm goes beyond those factors. I prioritize firms whose values align with mine and my company’s values, particularly when it comes to ethics, diversity, and inclusion. Diversity metrics play a role in my decision-making because diverse teams bring fresh perspectives, drive innovation, and ultimately lead to better outcomes.
Additionally, I seek firms with experts in their respective fields who bring a real added value to the table—offering insights and solutions that go beyond what we, as in-house lawyers, already know. I also consider the efficiency of their billing processes, ensuring they are transparent and fair. It’s important to me that the partner is actively engaged in managing the account, and that they offer competitive rates while being flexible in their approach—recognizing that relationships are built over time, not just through a single case. I look for  law firms that are innovative, think outside the box, and are committed to long-term partnerships that are beneficial for both sides.

Latin Counsel: What role do you believe lawyers should play in advocating for Diversity, Equity, and Inclusion within their firms and the broader community?

Sandra Monroy: Lawyers have an essential role in advocating for diversity, equity, and inclusion, both within their firms and in the broader community. We are uniquely positioned to influence change, not just by supporting policies within our firms but by championing equality and fairness at a societal level. It’s important for lawyers to use their voices and platforms to push for systemic change, ensuring that everyone, regardless of their background, has the opportunity to succeed. We can be agents of change by advocating for inclusive practices, offering mentorship to underrepresented groups, and ensuring that our work environments are welcoming and equitable for all.

Latin Counsel: How do you balance your professional responsibilities with your commitments to various boards and organizations?

Sandra Monroy: Balancing professional responsibilities with other commitments  isn’t always easy, but I try to approach it with discipline and a clear sense of priorities. I believe in setting boundaries and being intentional about where I invest my time…. I’m results-driven, so when a task comes up, I quickly figure out what resources—both internal and external—are needed to meet the goal within the deadlines. I’m a big believer in planning, but also in listening to others and valuing their ideas. Every perspective is important, and I think the best solutions come from building on the collective input of the team.
One of my guiding philosophies is the African proverb, ’If you want to go fast, go alone; if you want to go far, go together.’ It’s a reminder that collaboration is key to long-term success. I’m strict when it comes to time management and planning because I want to make sure we stay on track. And when something is outside my capacity, I make sure to delegate effectively, bringing in the right people to help.
Ultimately, it’s about creating a balance that lets me give my best to everything I do, without compromising my well-being or the quality of my work.

Latin Counsel: What has been the most rewarding aspect of your role as Legal Director at Uber, particularly in the context of the Mexican legal environment?

Sandra Monroy: The most rewarding aspect of my role at Uber has been the opportunity to help shape the legal landscape for the tech industry in Mexico, particularly as a foreign attorney. As Legal Director, I navigate complex regulatory environments, ensuring that Uber operates within legal frameworks while fostering innovation. A key part of my work has been advocating for regulatory changes that support technology and mobility in Mexico, which has had a significant impact on our operations.
Additionally, I take great satisfaction in empowering my team, providing mentorship, and helping them grow into strong legal professionals. I mentor talented individuals, both men and women, across various locations at Uber, promoting their mobility to roles in regions like the United States, Mexico, and Europe. It’s incredibly rewarding to see their professional growth and the opportunities they create for themselves.
Beyond Uber, I also mentor young women pro bono through organizations like Abogadas MX and the Mexican-American Chamber of Commerce (AmCham), helping them navigate their careers and grow in the legal profession. I actively support pro bono work, either by spearheading projects within Uber or collaborating with organizations such as Pro Bono México, Cruz Roja, or Casa Frida, helping to create meaningful impact beyond the corporate world.
What makes all of this even more special is that I’ve been able to work and contribute in a country that wasn’t where I was born but has opened countless opportunities for me. Mexico is a beautiful country, and as Chavela Vargas, the legendary singer, once said, ’"Mexicans are born wherever we want".’ This has truly been my experience – Mexico has become my home, offering me the chance to grow, learn, and give back in ways I never imagined.

Latin Counsel: In your opinion, what are the key skills that every lawyer should develop to succeed in today’s legal market?

Sandra Monroy: To succeed in today’s legal market, I believe that every lawyer needs to have a deep understanding of the business they are advising—not just at a surface level, but truly diving into the core of it. For example, when I worked on expanding a submarine cable project, I went beyond legal documents and spent time with the government and different stakeholders to truly understand the intricacies of how the landing station worked. I even got on a boat to experience it firsthand. Another example from my experience in Colombia: when I negotiated to bring fiber optic to remote areas, I didn’t just rely on reports or third-party information; I went directly to the communities to engage with them and understand their needs. Similarly, at Uber, I’ve worked as a courier, driver, and shopper to better understand the user experience and truly put myself in the shoes of those I advise.
In today’s world, it’s also crucial to understand the intersection of technology and law. Legal expertise alone is no longer enough—technology is shaping industries across the globe, and lawyers need to be able to navigate this changing landscape. Having a solid grasp of how technology impacts business operations enables lawyers to better anticipate challenges and opportunities, offering more forward-thinking and proactive legal counsel.
Moreover, strong communication skills are vital for lawyers to translate complex ideas into clear, concise advice that resonates with clients and stakeholders. Effective communication is another key factor; the ability to collaborate and work with people from diverse backgrounds is crucial in a globalized world. These skills, combined with a true understanding of the business and technology, make a lawyer not just a legal expert, but a trusted partner in driving innovation and achieving business success.

Latin Counsel: How do you envision the future of women in law, particularly in Latin America?

Sandra Monroy: I envision a future where women in law, particularly in Latin America, are no longer viewed as outliers but as key leaders in the field. There is still much work to be done, but I believe that the next generation of women lawyers will continue to break barriers and inspire change. The more women are empowered to take on leadership roles, the more equitable the legal profession will become. It’s an exciting time, and I see the future of women in law as filled with endless possibilities.

Latin Counsel: What legacy do you hope to leave for future generations of female lawyers?

Sandra Monroy: I hope to leave a legacy of empowerment and inclusion for future generations of female lawyers. I want to be remembered not just as someone who succeeded in her career, but as someone who actively helped create opportunities for other women to rise and thrive in the legal profession. I also want future generations to understand that we’re all human—full of virtues, flaws, insecurities, and accomplishments. I’ve faced numerous challenges and fears throughout my journey, and there were times when I didn’t know what to do. But I’ve learned to pause, take a breath, and ask for help when needed.
It’s important for young women to understand that no one they admire is perfect—so don’t hold yourself to impossible standards. Instead, create a realistic plan for your growth, recognize that our differences bring unique value, and understand the power of networking. It’s not just about advancing your own career, but about lifting others up as well. This is the legacy I hope to leave: a community of women who support each other, share ideas, and understand that true success isn’t just about reaching the top, but about helping others along the way. Through mentorship, advocating for diversity, and challenging the status quo, I want to help create an environment where women can truly flourish, inspire change, and break down the barriers that still exist in the legal field.